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Overview of Document Templates

Document templates produce printable PDFs (or Word, Excel, HTML) from record data — invoices, quotes, contracts, receipts, letters, certificates. You design the template once and the platform fills in the values for each generated document.

Side-by-side preview: left shows the template with merge tokens like {{customer.name}}; right shows the generated PDF with real data substituted in, including company logo, line items table, totals

Why Templates Matter

  • Brand consistency: Every generated document looks identical.
  • Compliance: Required clauses always present (terms, legal notices, VAT details).
  • Speed: One click vs manual document creation.
  • Auditable: A snapshot of every generated document is saved against the source record.

Output Formats

  • PDF: Universal, locked-content, signable. Default for most uses.
  • DOCX: Editable Word documents; useful when the recipient wants to amend.
  • XLSX: Excel — for templated spreadsheets like a price list with calculations.
  • HTML/email: Inline preview, send by email without an attachment.

Worked Examples

  • Invoice PDF: Header with logo, customer billing address, line items table, subtotal/tax/total, payment terms footer.
  • Quote PDF: Branded cover page, scope of work, line items, terms, signature page.
  • Contract DOCX: Multi-page legal text with merge fields for parties, dates and amounts.
  • Certificate of completion: Decorative landscape PDF with attendee name, course title, date.
  • Letter: Personalised correspondence on company letterhead — opening paragraph, body, sign-off.