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Activity Log

Activity Log Overview

The activity log is the platform-wide audit trail of every meaningful action taken by a user or by the system. It's the answer to “who did what, when?” and is the first place to look during incident investigation or compliance review.

Activity log timeline showing entries: 2026-05-13 14:32 alice@co.com signed in (192.168.1.5), 14:33 viewed order #4421, 14:34 updated customer 'Acme Corp' (changed status field), 14:36 signed out

What's Logged

  • Sign-in, sign-out, failed sign-in attempts.
  • Record creation, update, deletion (with before/after for updates).
  • Permission changes — role assignments, group memberships.
  • Configuration changes — settings tweaked.
  • File uploads / downloads / views.
  • API key creation / revocation.
  • Workflow actions — approve, archive, transfer.
  • Bulk operations (with counts).

Row Structure

  • Timestamp — ISO-8601 UTC.
  • Actor — user, API client or system (cron task).
  • Action verb — created, updated, deleted, viewed, signed_in.
  • Object — what was acted on (record, file, setting).
  • Context — IP, user agent, session ID.
  • Diff — for updates, the before/after of changed fields.

Worked Examples

  • Compliance audit: “Who accessed patient X's records in the last 30 days?” Filter by object = patient_X, action = viewed.
  • Incident response: “How did the bad data get in there?” Filter by record, sort by timestamp, see the user, IP and field-level changes.
  • Suspicious access: “Were there sign-ins from unusual locations?” Filter by action = signed_in, look for non-corporate IPs.
  • Permission change audit: “Why does so-and-so have admin? Who promoted them?” Filter by action = updated, object type = user, field = security_group.

Filtering Activity by User

One of the most common log questions is “what did this person do?”. The activity log makes this fast — pick a user, see their timeline, drill into individual actions.

Activity log filtered to one user 'bob@co.com' showing a chronological list of their actions across a date range, with a sidebar summarising types of actions (35 record views, 4 updates, 1 deletion)

Quick Filter

In the activity log page, type the user's email or name in the actor filter. The list updates immediately.

From the User Record

Open the user's profile page and click the Activity tab. It's the same data but already scoped — useful when investigating from the user side.

Useful Sub-Filters

  • By date range (default: last 30 days).
  • By action verb — only updates, only deletions, etc.
  • By object type — what kind of record they touched.
  • By session ID — group all actions in one sign-in session.
  • By IP range — actions from outside the office.

Worked Examples

  • Departure review: Employee is leaving; review their last 60 days of activity to spot any data exfiltration or unusual deletes.
  • Onboarding check: New starter — did they actually use the platform last week? Filter for their activity, expect a baseline of normal usage.
  • Suspicious behaviour: Someone tipped off security; pull this user's activity, sort by IP, look for non-corporate IPs.
  • Training gap: A support agent is making more errors than peers. Filter their activity and look for tell-tale patterns (e.g. updating records and immediately reverting).
Note: Activity log retention defaults to 1 year. Configure longer retention for compliance (some industries require 7 years), but expect log volume to grow significantly.