The default admin panel is a sensible starting point. Custom layouts adapt it to each team's actual workflow — fewer clicks, more relevant data, less noise.
Layout Building Blocks
- KPI tile: Single number + trend arrow. Linked to a saved query.
- Chart widget: Embedded chart from the reporting engine.
- Recent activity feed: Filtered by event type, audience, time window.
- Navigation card: Icon + title + link to a destination.
- Quick action: Button that triggers a workflow or opens a creation form.
- Saved search: One-click into a filtered list view.
- HTML/markdown block: Free-text notes, announcements, “welcome back” messages.
- Live status indicator: Service health, queue length, error rate.
Step-by-Step
- Open Architect Panel → Admin Panel → Layouts.
- Click New layout and pick a name (e.g. “Support team”).
- Drag blocks from the palette onto the canvas grid.
- Configure each block — query, fields, link target.
- Resize and reorder blocks; the grid snaps for clean alignment.
- Save and assign to a security group (everyone in that group gets the layout).
- Optionally allow users in that group to customise further (hide/show, reorder).
Worked Examples
- Support team: KPI tiles for open tickets, queue length, avg response time. Recent activity filtered to tickets. Quick actions for “create ticket”, “view escalations”.
- Sales team: KPI tiles for new leads, pipeline value, deals won this week. Embedded pipeline chart. Quick actions for “new lead”, “open dialer”.
- Marketplace operations: KPI tiles for new vendor applications, disputes, GMV. Live status indicator for the vendor approval queue.
- Executive view: Charts of MRR, churn, NPS, conversion. Minimal navigation — just the reports they care about.
Tip: Start by talking to the people who will use the layout. Don't guess what they want on the screen — ask. Show them a draft, iterate, then deploy.