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Linking Features to Tiers

Once you've defined feature sets, you need to link individual features to them. This article shows how to map the matrix of features × tiers cleanly.

Matrix table with Features as rows (Audit log, Advanced search, API access, Custom roles, SSO, etc.) and Feature Sets as columns (Starter, Pro, Business, Enterprise); cells contain ticks where included

The Matrix Editor

Open Architect Panel → Feature Sets → Matrix. Every feature is a row; every feature set a column. Tick a cell to include the feature in that set.

Linking Workflow

  1. List every feature your platform has (the platform auto-discovers; you can also add custom).
  2. Decide your tier strategy on paper first.
  3. Tick the matrix.
  4. Save — feature sets immediately reflect the new layout.
  5. Test with a sample user in each tier.

Tier Inheritance

To save time, mark a feature set as “Inherits from X”. Anything in X automatically appears in this set — you only have to tick the additions. Cuts the matrix in half for cumulative tier structures.

Worked Examples

  • SaaS three-tier: Pro inherits from Starter; Business inherits from Pro. Each tier only ticks its incremental additions.
  • Add-on platform: No inheritance — each feature is independently ticked per set. Customers compose their own bundle.
  • Legacy migration: Old single-plan customers get a “Legacy” feature set that ticks exactly what they paid for, until their renewal nudges them onto a current tier.
  • Free trial: Trial set inherits from Business but flips a “Trial expiry banner” feature on so users see the countdown.
Tip: Run an audit after every tier change. Output the matrix as CSV and review it with sales + product — easier to spot accidental omissions than reading the rows on screen.