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Website Title and Author Email

Website Title and Author Email are two of the simplest global settings — but they ripple out across countless pages, emails, sitemaps and external integrations. Getting them right early saves cleanup later.

Global Settings form with fields: Website Title (text input, current value 'ActiveManage Platform'), Author Email (email input, 'support@activemanage.co.uk'), with a helper note 'These appear in page titles, RSS feeds, sitemap.xml and outbound email From headers'

Where the Title Appears

  • HTML <title> tags on every page (suffixed after page-specific titles).
  • RSS / Atom feed titles.
  • OpenGraph metadata (when not overridden per page).
  • Sitemap.xml top-level entry.
  • Email template footer signatures (where defaults apply).
  • Default placeholder in printable documents.
  • The system's audit log entries identifying which platform performed the action.

Where the Author Email Appears

  • RSS / Atom feed managingEditor field.
  • Default From header on system-generated emails (unless a more specific sender is configured).
  • OpenGraph article:author tag.
  • Sitemap submission emails to search engines.
  • Default contact in error reports sent to external aggregators.

Best Practices

  • Keep the title short (under 60 characters) so it doesn't get truncated in search results.
  • Make it clearly identifiable — no cute codenames unless the codename is also the brand.
  • Use a monitored email for Author Email — not noreply@, since RSS readers and external aggregators may send legitimate replies.
  • If you white-label per tenant, override these at tenant level rather than only setting the global.

Worked Examples

  • SaaS platform: Title “Acme Workspace”, author hello@acme.io.
  • Internal tool: Title “Operations Hub”, author operations@yourcompany.com.
  • Multi-tenant white-label: Global title “Generic Platform”, but Tenant A overrides to “Tenant A Portal” and provides their own contact.
  • Public marketplace: Title “Marketplace by Brand”, author support@brand.com.