This article walks through adding show/hide rules to an existing form. By the end you'll know how to chain conditions, group them, and avoid the most common pitfalls.
Step-by-Step
- Open the form in the form builder.
- Click on the field you want to conditionally show/hide. Look in the right-hand inspector for Conditions.
- Click Add Condition.
- Pick the trigger field, comparison operator, and value. Example:
delivery_methodequalsinternational. - Choose the effect: Show or Hide. (Most rules are “Show when X”.)
- Save the form.
Comparison Operators
- equals / not equals: Exact value match.
- contains / does not contain: Substring match — useful for tags or comma-lists.
- greater than / less than: Numeric comparison.
- is empty / is not empty: Branch on whether anything was entered.
- checked / unchecked: For boolean and checkbox fields.
Combining Conditions
You can combine multiple conditions with AND / OR. The rule builder groups conditions visually so you can see precedence.
Worked Examples
- Single condition: Show visa status when nationality is not UK.
- AND combination: Show parental consent when age < 18 AND activity type = physical.
- OR combination: Show fragile handling instructions when product category = glass OR product category = ceramic.
- Cascading: Field B appears when Field A = Yes; Field C appears when Field B = Some-value. Each tier is its own rule.
Tip: Avoid more than three levels of nesting. If you find yourself chaining four conditions to control a single field, consider splitting the form into multiple stages instead.