Beyond an overall score, a course can report exactly what a learner did. Two records hold it, and both answer questions a score cannot.
Question responses
One record per question or interaction — the question, its type, what the learner answered, what the correct answer was, whether it was judged correct, and how long they took.
This is what lets you see which question everybody gets wrong, which wrong answer is doing the damage, and where learners hesitate. It is often more useful for improving a course than the pass rate is.
Learning objectives
One record per objective the course declared, with its own status and score. Content organised around objectives — common in compliance and competency training — can then be reported at objective level rather than only as a single overall pass.
The caveat that matters
Both depend entirely on the course reporting them. A great deal of published content reports a final score and nothing else, in which case these records will be empty however you configure ActiveManage. That is a property of the course, and the only way to change it is to ask the author to enable interaction reporting when they export.
If question-level reporting matters to you, specify it when commissioning content rather than discovering afterwards that it is not there.
Resits
Responses and objectives are recorded against the attempt number, so a resit is stored separately rather than overwriting the original.
Worked Examples
- Course improvement: question 7 has a 20% pass rate — the question is ambiguous, not the learners.
- Competency mapping: report by objective to show which specific competencies a team is weak on.
- Procurement: make interaction reporting a requirement in your content specification.