Three levels of record sit behind a learner taking a course. Knowing which holds what makes reporting straightforward and stops you reporting the wrong number.
The three levels
- Learner record — one per learner per course. Holds their overall standing: status, completion, pass or fail, best score, total time and their bookmark. This is what you report on.
- Course attempt — one per pass through the content, so a resit is recorded separately rather than overwriting the first try.
- Course session — one per launch. Mostly useful when investigating a specific dispute.
Resuming
A learner returning to an unfinished course picks up their existing record, and their bookmark is handed back to the content so it resumes where they left off. Content that does not support bookmarking simply restarts — that is a property of the course, not a setting you can change.
A part-finished course does not wipe a score
Results are saved field by field, so a learner who saves their place part-way through does not blank out a score recorded earlier in the same attempt.
Learners are identified by their account
A result is always recorded against the signed-in account, never against anything the course content claims. Content can only ever write to the record of the person running it.
Worked Examples
- "Who still needs to do this?" — filter learner records by course and status.
- "Did they pass first time?" — look at attempts, not the learner record.
- "They say they finished it but it says incomplete" — check sessions to see whether their last session ended normally.