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Vendor Defaults

When a new vendor is approved on a marketplace, they need the right security group memberships so they can list, manage orders and message buyers — without accidentally gaining admin access.

Why defaults matter

  • Approval is one click — admins shouldn't have to remember to assign 3 groups every time.
  • Consistency — every vendor gets the same baseline; deviations are deliberate.
  • Onboarding — first sign-in lands them in the right experience without further setup.
  • Compliance — documented defaults reduce the risk of one vendor being over-privileged.

Recommended default set

  • Vendor — the baseline “you are a vendor” group; controls visibility of vendor menus.
  • Marketplace Seller — permission to create/edit/delete own listings.
  • Order Manager — view and update orders for their own listings.
  • Vendor Messaging — send/receive messages with buyers.

Setting defaults

Open Site Settings → eCommerce → Vendor Defaults, pick the groups to apply on approval (multi-select), optionally configure per-vendor overrides for specialised vendors, and save.

Worked examples

  • Basic marketplace: default = Vendor + Marketplace Seller. Everything else is admin-only.
  • Two-tier marketplace: standard vendors get the default set; premium vendors additionally get a Premium Vendor group with analytics access.
  • Healthcare marketplace: default groups plus a mandatory Compliance Acknowledged sub-group requiring vendors to accept additional terms before activating.
  • B2B wholesale: defaults include access to bulk-order tools and net-30 invoicing permissions.
Review default groups annually. As your product evolves, what's appropriate for a new vendor may change — and inertia means stale defaults persist if no-one checks.