Creating a Discount Code

Each discount code is a configured rule — a value, conditions, an expiry. This article walks through creating a code from scratch and shows several common patterns.

Step-by-Step

1. Open Architect Panel → Discount Codes and click New Code.
2. Enter the code string. Use uppercase letters and numbers — avoid easily-confused characters (O vs 0, I vs 1).
3. Choose the type:
   • Percentage: e.g. 15% off.
   • Fixed amount: e.g. £10 off.
   • Free shipping: waives shipping charges.
   • Free product: adds a free SKU to the cart.
4. Set the value (e.g. 15 for 15%).
5. Configure conditions:
   • Minimum spend (e.g. £50).
   • Maximum uses overall (e.g. 1000 total).
   • Maximum uses per customer (e.g. 1 — single-use per buyer).
   • Eligible products / categories (blank = all).
   • Start and end dates.
6. Save and test by adding the code to a sample cart.

Patterns

• WELCOME10: 10% off, no minimum, 1 use per customer, no expiry — given to new signups.
• SUMMER25: 25% off, minimum £100, 5000 total uses, expires Aug 31 — seasonal campaign.
• FREESHIP: Free shipping, minimum £75, no max uses — always-on threshold incentive.
• SAVE5: £5 off, minimum £30, 1 use per customer, expires after 30 days — cart-abandonment recovery.
• PARTNER-ACME: 20% off, no minimum, unlimited uses, exclusive to ACME's marketing — partner attribution code.

Warning: Public codes (in social media or press) without max-use caps can be exploited. Always set a sensible cap on global usage to limit downside.