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Default Security Groups for New Vendors

When a new vendor is approved on a marketplace, they need the right security group memberships so they can do their job — list products, manage orders, communicate with buyers — without accidentally gaining admin access.

Settings showing 'Default groups for approved vendors' with a multi-select picker; current selection: 'Vendor (Active)', 'Marketplace Seller', with an inheritance indicator showing what permissions each grants

Why Defaults Matter

  • Approval should be a single click — admins shouldn't have to remember to assign 3 groups every time.
  • Consistency: every vendor gets the same baseline permissions; deviations are deliberate.
  • Onboarding: their first sign-in lands them in the right experience without further setup.
  • Compliance: documented default reduces risk of one vendor being over-privileged.

Recommended Default Set

  • Vendor: The baseline “you are a vendor” group — controls visibility of vendor menus.
  • Marketplace Seller: Permission to create/edit/delete own listings.
  • Order Manager: View and update orders for their own listings.
  • Vendor Messaging: Send/receive messages with buyers.

Setting Defaults

  1. Open Site Settings → eCommerce → Vendor Defaults.
  2. Pick the groups to apply on approval (multi-select).
  3. Optionally configure per-vendor overrides for specialised vendors (e.g. an Enterprise Vendor gets an extra reporting group).
  4. Save.

Worked Examples

  • Basic marketplace: Default = Vendor + Marketplace Seller. Everything else is admin-only.
  • Two-tier marketplace: Standard vendors get the default set; Premium vendors additionally get the Premium Vendor group with analytics access.
  • Healthcare marketplace: Default groups plus a mandatory Compliance Acknowledged sub-group that requires the vendor to accept additional terms before activating.
  • B2B wholesale: Defaults include access to bulk-order tools and net-30 invoicing permissions.
Tip: Review default groups annually. As your product evolves, what's appropriate for a new vendor may change — and inertia means stale defaults persist if no-one checks.