Polling frequency controls how often the browser asks the server for updates. It's a balance between user-perceived freshness and the load you put on the server (and the user's mobile data plan).
Available Settings
- Active tab interval: How often to poll when the user has focus on the application's tab. Default 30 seconds.
- Background tab interval: Slower interval when the tab is open but not focused. Default 60 seconds.
- Idle interval: Used when the user has been idle (no mouse or keyboard) for more than 5 minutes. Default 5 minutes.
- Pause when offline: Stops polling entirely when the browser reports no network. Resumes on reconnect.
Tuning Examples
- Receptionist dashboard: Tighten the active interval to 10 seconds so booking changes feel immediate. Server load is fine because there are few simultaneous receptionists.
- Public portal: Loosen to 2 minutes — customers don't need second-by-second freshness, and your monthly costs drop.
- Mobile-first app: Raise the idle interval to 15 minutes so a phone left in a pocket doesn't drain battery or burn data.
Warning: Reducing the active interval below 5 seconds is not allowed by the platform — the field clamps to 5s minimum. Anything tighter is what server-push (WebSockets) is for.