Case Study

Multiple NHS trusts around the UK rely on ActiveManage to deliver essential clinical and non-clinical applications.

NHS COVID Vaccination Programme

The Challenge

At the end of 2020, the NHS were informed that they were to receive the first batches of the COVID vaccine. This news provided hope up and down the country as it would save a countless number of lives as well as allowing the world to take a step towards normality again. However, there was a problem, the NHS trust had one week until the vaccinations commenced but the national COVID vaccine booking system wasn't going to be ready until three weeks time. Due to only specific groups of people being eligible for the vaccination at that time, none of the off-the-shelf solutions available would be suitable and it would take too long to develop one using manual programming.

The Solution

The NHS trust used the ActiveManage platform to rapidly build a COVID vaccination booking system in less than a week. The booking system was able to handle multi-stage bookings for the different doses, automatically sent e-mail/SMS confirmations as well as providing a attendance recording system for the vaccination centres to allow them to produce reports for the central government on a daily basis. The trust took full advantage of the different authentication providers within the ActiveManage platform, to allow users from trusted Azure AD domains from partner NHS organisations to log in, as well as using the E-mail Login Links system to allow anyone with an e-mail address in their specified domain list to log in, to make bookings without creating thousands of new user accounts.

The Impact

The NHS trust was able to book and vaccinate thousands of the most vulnerable people in the country using a centralised bespoke system tailored to their exact requirements.

Ready to get started?